1. Our field manager no longer is working with Wayne Homes. We give him a lot of credit juggling as many jobs as he did during our build. At one time he was working 8 or 9 simultaneously!
2. We have been using our warranty, and the warranty department at Wayne Homes has shown us excellent customer service so far.
Warranty Work That Has Been/Is Being Addressed: Our warranty guy, Scott, is new, and he seems to be doing a nice job of jumping right in and getting the job done. He even offered to come out to the house.
* The painters came back and touched up all the things we noticed after we moved in (not the nail pops) just the things that were there when we did our walk through but we missed them.
* The painters painted the front door, fixed the dings (that were there before we moved plus one that was our fault. Sweet!
* The leak in the pipe where the condensation from the furnace exits the house has been fixed by HVAC guy.
* The window company came and replaced a lever that stops the window from opening too far. Nice safety feature! It was broken when they installed the windows, and now it's good as new!
* Mismatched Windows- We JUST noticed this! It's like Where's Waldo. Can you find the one that doesn't belong?
If you noticed the top half of the left window has six grids, whereas the others have nine, then you found it! We noticed this on two different windows in our sun room. The good news is that as soon as we told the warranty department and sent them a picture, they ordered us new replacements. They should be replaced soon... Update: They were!
That's it for warranty work so far. We'll post next time with pictures of the exterior and all that we need to have done there! Wowza!!! We have a lot of work ahead of us with the exterior. It actually worked out, though. We got the inside all nice, and now we can shift our focus to the yard. To be continued...
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