We've been living in our Wayne Homes Jamestown model for a little over a year now. We've had a few warranty issues, all which have been addressed by Wayne Homes. Unfortunately, our window leaking issue is reacurring, so we've had to place another call into Wayne Home's customer care. They've sent out the window company (Anderson Silverline windows) to caulk the corners where the windows (2 of them, one in the master, one in the spare, both upstairs) were leaking, but it's continuing to get water. Now, the one ledge has absorbed the water and swelled, and the other window has signs of rot/mold in the corner. We're hoping they do something more than caulk it again this time around, since that has not solved the problem. On a brighter note, we still have one more year of warranty coverage. I'm thankful for that!
We also noticed that in multiple spots in our basement, our concrete foundation is cracking. Wayne Homes came out to inspect, and they said that this is to be expected, and as long as they don't shift, we don't have to worry about it. The cracks go in a stair like pattern along the mortor, and they also go straight through the center of the concrete bricks, ceiling to floor. Anyone else have this issue?
We're pretty concerned about this next issue. When my husband was installing his cabinets in the garage, he removed a section of the wall, and what we saw behind it was very disturbing. We have mold (black in color, but not sure if it's black mold or not) crawling the entire wall. How did that happen? Is it behind more walls of our house? We were told to put some bleach on it and that Wayne Homes would get back to us. It's Wednesday, March 2, and we alerted Wayne Homes this past weekend, so we're hoping to hear back from them sooner than later.
On top of the mold, we were disappointed to see that we did not have any insulation behind the wall, like we were told we would. We spent a few hundred dollars during the build to insulate the garage ourselves with insulation we purchased from Home Depot so that our garage would be warm in the winter- my husband does a lot of work in the garage. During the build, our project manager told us where the garage would be insulated and where it would not, so we insulated all of the areas that Wayne Homes would not be insulating. Now that we see Wayne Homes did not insulate where we were told they would, we can understand why our garage has been so freezing cold!!! Bummer!